FAQs
What should I wear during my visit?
Our facility maintains an ambient room temperature environment. However, there may be slight water spray on the ski machine and airbag, so we recommend wearing waterproof pants and jackets to stay dry and comfortable. For children, we suggest bringing extra dry pants just in case of any unexpected splashes.
What should I bring for my lesson or session?
For ski/snowboard lessons, we provide all necessary equipment including skis/snowboard, boots, and helmets. However, if you're coming for an airbag jump session, please remember to bring your own gear set. Alternatively, we offer rental services for an additional fee. Additionally, please remember to bring your own snow or knit gloves, as they are mandatory when using the ski machine and slopes for safety reasons.
What should I do before arrival?
Prior to your visit, we kindly ask that you sign the waiver each time you come to our facility. This helps streamline the check-in process and ensures you can start your session promptly. Additionally, we recommend arriving at least 10 minutes before your scheduled appointment time to allow for check-in and any necessary preparations. Starting on time is essential to make the most of your class. Please note that arriving late may result in a deduction of class time without compensation.
Can I reschedule my lesson?
Yes, you can reschedule your lesson if needed. However, we require at least 48 hours' notice for any changes to your appointment. This allows us to accommodate other customers and adjust our schedules accordingly. Please contact us as soon as possible if you need to reschedule, and we'll do our best to find a suitable alternative time for your lesson.
What are the programs & price?
